Retrofitting and customer service

RETROFITTING AND CUSTOMER SERVICE

In addition to producing fully customized sheet metal processing machinery according to the needs of each single customer, we offer a complete assistance service that continues over time for the entire life cycle of the equipment. We can define scheduled maintenance plans in agreement with the customer as well as carry out specific training of your staff at any time.

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Titolo Servizi (n1)

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Slider servizi (n2)

TECHNICAL ASSISTANCE SERVICE (SAT)

Customer service does not end with the sale of the line or with a quick installation, but embraces the entire management of the systems.
Cisam Impianti places the assistance service at the base of a mission which aims to maintain the maximum efficiency and productivity of the systems over the time.
We are able to offer a dedicated service to each customer and we carry out it in different forms and methods according to specific needs:

Standard telephone support
Tele-service
Customer interventions
Supply of spare parts

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sx Assistenza (n3)

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SEZIONE FOTO PANORAMICA -D!- (n4)

NEW LIFE TO COIL FEEDING LINES WITH OUR RETROFITTING SERVICE

Thanks to the experience gained on the field and the approach supported by strong calculation bases, our specialized technicians are able to provide for the revision and modernization of all our systems, always offering solutions in compliance with the highest quality standards.
Our services include complete mechanical, hydraulic, pneumatic and electrical overhaul as well as partial or total replacement of the control equipment. Each retrofitted system is accompanied by updated technical documentation, a declaration of conformity with CE marking and a guarantee on the work performed.

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